Reply #1 Top

Hello,
Sorry to hear you are having issues. If you purchased Fences 4 it should be listed under your account download page: https://store.stardock.com/myaccount/products

Thanks
Basj,
Stardock Community Assistant.

Reply #2 Top

Depuis l'apparition de la version 5. J'ai juste pu me réinstaller Fence 4 avec l'aide de l'application Object Desktop.

Et là il n'est plus listé avec la version de Object Desktop en téléchargement sur mon conte.

Car dès qu'on s'authentifie, le catalogue est mis à jour.

Vous pouvez m'aider ?


Since version 5 appeared. I was just able to reinstall Fence 4 with the help of the Object Desktop application.

And there it is no longer listed with the version of Object Desktop for download on my story.

Because as soon as you authenticate, the catalog is updated.

Can you help me?

Reply #3 Top

Yes, if you installed Fences v4 via Object Desktop, while your subscription active, you will not be able to download Fences v4 once v5 is out through Object Desktop.

Thank you,

Basj,
Stardock Community Assistant

Reply #4 Top

EIN ??? Reformule ta phrase. Je n'ai rien compris. Et la phrase, limite, était même insultante :S...


EIN??? Rephrase your sentence. I didn't understand anything. And the sentence, borderline, was even insulting

Reply #5 Top

I am sorry if what I said sound insulting to you. I don't intent to insult you at all. What I am trying to say is that, if your have active Object Desktop subscription you should be able to download Fences 5. And you will not be able to download Fences 4 since Fences 5 already replaced it.

Thank you,

Basj,
Stardock Community Assistant

Reply #6 Top

Donc, vous m'informez que Fence 4 n'est plus disponible ? (...) et Je dois la changer pour la version 5 ?


So you're informing me that Fence 4 is no longer available? And my license is no longer worth anything and I have to change it for version 5?

Reply #7 Top

Need to clear up something first. Have you ever purchased Fences 4 as a standalone product?

Thank you,

Basj,
Stardock Community Assistant

Reply #8 Top

Non effectivement, je n'ai pas acheté le programme seul. J'avais acheté la suite. 

Et J'ai vu l'évolution du programme Object Desktop.

J'avais même la veille version de côté au cas.

Dès que le programme ouvre, il se met à jour et ça m’est impossible de le télécharger.

 

 

 

Reply #9 Top

So, as I tried to explain above in my Reply#5, Only latest version (Fences v5) available for ObjectDesktop Subscriber. Anyway, what is the reason you still trying to use Fences v4?

Thank you,

Basj,
Stardock Community Assistant